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Dealing With Difficult Board Directors
Board members who are struggling can pose a serious threat to the efficiency and cohesion of a board. While it’s tempting to let the problem go unnoticed, hoping that the person will mend their ways or quit when their term is over but that’s not a wise approach. It’s more likely that this behavior will persist, and then become more pronounced. This could negatively affect the rest of board members, making it difficult for them to fulfill their duties.
One way to deal with difficult board directors is by directly intervention. Invite the person to an interview with the chairperson, or someone they respect and who will listen to them, in order to discuss the reasons behind their behavior. Try to gain an understanding of the underlying cause behind the behavior, such as a feeling that they are not respected or valued by other board members. It is crucial to have an end goal in your mind. For instance the way they conduct themselves needs to change. This will prevent the conversation from turning into an argument or confrontation.
It is often beneficial to bring this issue to the attention of other board members during a group discussion when the person isn’t brought to heel in a private conversation. This is a great opportunity for the chair to show that they value all input and that they are not afraid to confront challenging behavior. It is also essential to keep track of what was said so that you can inform people on any new information when you return to them.
